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Jay Wheeler Official Store

Find answers fast in our Help Center. Get order updates, shipping info, return policies, and more to resolve your issue quickly and easily.

Jay Wheeler Official Store Help Center

Learn how to track your Jay Wheeler Official Store order, get payment confirmations, and view receipts.

Tracking Orders, Payments & Receipts

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

Shipping Times, Carriers & Delivery Info

Learn how to return your item and what qualifies for a refund.

Jay Wheeler Official Store Return Policy

Get help with gift cards, apply discount codes, and troubleshoot promo issues.

Gift Cards, Promo Codes & Discounts

Tips for washing your new merch to keep them in great condition.

How to Wash & Care for Jay Wheeler Official Store Merch

New vinyl records can arrive with light residue or debris from pressing plants. Learn why this is normal and how to safely clean your record before first play.